

The growing number of female veterans has prompted a major outreach program from the Department of Veterans Affairs on how to improve its service to women.
The VA announced Thursday that members of its Health Resource Center are placing calls to women veterans nationwide, asking them to share their experiences and suggest improvements.
The calls began June 1, and are aimed at women veterans who have enrolled, but who have not started using VA services.
An offiicial characterized the outreach as "friendly, conversational calls."
"We want these veterans and their caregivers to talk candidly about why they are not using VA. whether they are aware of the gender-specific services we officer, and what additional services they would like to see VA offer," said Patricia Hayes, chief consultant of the VA's Womens Health Strategic health Care Group.
Women are one of the fastest growing segments of the veteran population. Of the 22.7 million living veterans, more than 1.8 million are women. They make up 6 percent of all vetgerans who use VA health care services.
By 2020, VA estimates that women constitute 9.5 percent of all VA patients.
Posted by Hugh Lessig on Thursday, July 07, 2011 at 06:15 PM Permalink | Linking Blogs





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